Problem Note 42209: Using the browser's navigation buttons in SAS® Web Report Studio might cause hung threads in the Web application server
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In SAS Web Report Studio, use of the browser's navigation buttons (Back and Forward) are not supported. If you use those buttons, you will get unexpected results as explained in SAS Note 32198.
In addition, using the browser's navigation buttons might cause hung threads in the Web application server after you have timed out or logged out of SAS Web Report Studio. This problem is most likely to occur with WebSphere 6.1.
In this situation, the SAS Web Report Studio log or the WebSphere console log records a message similar to the following:
StyleSheetTag.getTheme() did not find a theme on the servlet request
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | HP-UX IPF | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 |
| 64-bit Enabled Solaris | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft® Windows® for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Solaris for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Linux for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| z/OS | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
A fix for this issue for SAS Web Report Studio 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D26.html#42209A fix for this issue for SAS Web Report Viewer 4.3 is available at:
http://ftp.sas.com/techsup/download/hotfix/HF2/D27.html#42209| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2011-02-03 10:18:57 |
| Date Created: | 2011-01-26 13:43:43 |